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Integrations Connect Weply to Messenger
Connect Weply to Messenger
Updated: September 30, 2022
Before you start:
- Only Admins on Facebook Pages can connect Weply to a Facebook page.
- If you have several accounts with Weply, as well as several pages you manage on Facebook, you will have to repeat this integration process to connect the correct Weply account with the respective Facebook page.
This is to ensure the chat agents have the correct information provided to them when chatting for a specific Facebook page, just as with your websites.
2. Click on Settings
3. Click on Integrations
4. Click on Manage integrations under Messenger
5. Click on Connect to messenger
6. Click on Continue as ...
You will be shown which Facebook account you are logged in with, or promted to log in.
7. Allow which profiles Weply should chat for on your behalf
If you have several Facebook profiles, which require a specific Weply account to be managed by Weply, you connect the specific Facebook profile with the respective Weply account. That means you will need to log in to each account and repeat this integration process.
8. Click on Next
9. Click on YES
10. Click on Done
11. Click on OK
What’s next?
- Make sure that you are getting email notifications from Weply so you do not miss any potential customers.
Here’s how you set that up on Apple iOS and Android. - Push chat events to your Google Analytics account to get a better overview of the customer journey.
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