Support General How to add holiday opening hours to your profile

How to add holiday opening hours to your profile

Updated: June 12, 2023

Before you start:

Label

1. Go to your Weply account

Log in to your Weply account

2. Go to Settings

Click on Settings

3. Go to Chat

Click on Chat

Jump to:

A. Add unique days you are closed

1. Click on Add

Click on Add

2. Type a descriptive label

Type a descriptive label

3. Click on the date range

Click on the date range

4. Select the relevant dates

Select the relevant dates

5. Click on Apply

Click on Apply

6. Click on Save

Click on Save

 


B. Add days with unique opening hours

1. Click on Add

Click on Add

2. Add a descriptive label

Add a descriptive label

3. Click on date range

Click on date range

4. Select relevant dates

NOTE:

If you are normally closed on one or more specific days of the week, do NOT include these days in the date range selection.

For example, if you are normally closed on weekends, you only need to include Monday to Friday in the date range selection and inform us of your changed opening hours on those days. If you include your normal closing days, your changed opening hours will also apply to them and your customers will expect you to be open on these days.

Select relevant dates

5. Click on Apply

Click on Apply

6. Click on the toggle to set your opening hours for the selected date interval

Click on the toggle, to set your opening hours for the selected date interval

7. Update your opening hours

Our system uses a 24-Hour time format.

Update your opening hours

8. Click on Save

Click on Save


Examples

Connie's Flower Shop has the following regular opening hours:

Tuesdays to Sunday 10:00-17:00.

Closed every Monday.

During the summer, Connie's Flower Shop will be closed between July 1-8, which is from Saturday until the next Saturday.

Connie is alone at the flower shop the rest of July. That means will have to close early.

This is how Connie's Weply profile is set up:

For the days with shorter working hours, Connie did not include any Mondays, as they are always closed on Mondays.

If she had selected Mondays, Connie's Flower Shop would be informing website visitors that they are uniquely open on those specific Mondays.

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