Support Integrations Connect Weply to Google Analytics 4

Connect Weply to Google Analytics 4

Updated: September 1, 2022

Before you start:

Before you follow these steps, you will need the following

Google Analytics 4 Measurement ID

Data stream API secret key


 

2. Click on Admin

Click on Admin

 

3. Click on Data Streams

Click on Data Streams

 

4. Click on your data stream

Click on your data stream

 

5. Copy your Measurement ID

Keep it handy!

Copy your Measurement ID

 

6. Click on Measurement Protocol API secrets

Click on Measurement Protocol API secrets

 

7. Click on Create

Click on Create

 

8. Give the secret a name and click "Create" to generate your API secret key

Give the secret a name and click "Create" to generate your API secret key

 

9. Copy the secret value

Copy the secret value

 


Now you're ready to connect Weply to Google Analytics 4


2. Click on Settings

Click on Settings

3. Click on Integrations

Click on Integrations

4. Click on Manage integrations under Google Analytics

Click on Manage integrations under Google Analytics

5. Paste your measurement ID

Paste your measurement ID

6. Paste your API secret

Paste your API secret

7. Click on Push events to Google Analytics to save

Click on Push events to Google Analytics to save


Set up Custom Events for Weply Chat in Google Analytics 4


2. Click on Configure

Click on Configure

3. Click on Create event

Click on Create event

4. Select the relevant data stream

Select the relevant data stream

5. Click on Create

You will be creating 3 custom events in total with the following values:

Custom event name Parameter 1 Value 1 Parameter 2 Value 2
weply_chat event_name Completed event_category Weply Chat
weply_chat_with_lead event_name Completed event_category Weply Chat with Lead
weply_chat_without_lead event_name Completed event_category Weply Chat without Lead

Custom conversions are case sensitive! Copy the exact values above.

Click on Create

6. Create your weply_chat event

This event acts as a control event which should be the sum amount of the two other events: weply_chat_with_lead and weply_chat_without_lead.

Create your weply_chat event

7. Create your weply_chat_with_lead event

Create your weply_chat_with_lead event

8. Create your weply_chat_without_lead event

Create your weply_chat_without_lead event


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