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Integrations Weply event parameters for Google Analytics 4
Weply event parameters for Google Analytics 4
Updated: November 20, 2023
Weply Chat Events are pushed once a chat session has ended.
Below you will find an overview of the event parameters and values sent by the Weply Chat widget. This overview will assist you in modifying Weply Chat events in GA4.
Google Analytics 4 events
| event | parameter | value |
| weply chat | event_name | Weply Chat |
| value | Completed | |
| label | website public ID | |
| page_title | page title of the exit page | |
| page_location | url of the exit page | |
| page_referrer | page referrer | |
| name | weply_chat | |
| weply chat with lead | event_name | Weply Chat with Lead |
| value | Completed | |
| label | website public ID | |
| page_title | page title of the exit page | |
| page_location | url of the exit page | |
| page_referrer | page referrer | |
| name | weply_chat_with_lead | |
| weply chat without lead | event_name | Weply Chat without Lead |
| value | Completed | |
| label | website public ID | |
| page_title | page title of the exit page | |
| page_location | url of the exit page | |
| page_referrer | page referrer | |
| name | weply_chat_without_lead |
Can't see any events?
- Test the event in real time by starting and ending a chat on your website.
- With events in GA4, it can take up to 72 hours to appear in reporting, so take this into account.
- If the number of events is incorrect, this could be an issue related to website visitors not accepting cookies or having do-not-track set up on their browser.
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