Support 
Privacy and Security Cookies from Weply Chat
Cookies from Weply Chat
Updated: January 23, 2025
These cookies apply when the Weply Chat Code has loaded and ensure the Weply Chat works properly. To allow Weply tools and features to function correctly, cookies from the below list should be allowed.
The following cookies are unique to the individual chat and the provider of these cookies are the website itself, and not the service provider, Weply. Therefore these are first-party cookies.
Replace the asterisk (*) under the cookie names with the unique chat ID. This unique chat ID can be seen in your Cookies overview. If you are unsure, feel free to contact our Customer Success Team.
Example: weply.123400000cte92.data.ot
| Name | Purpose | Expiry | Provider |
| weply.*.service | Enables essential functionality and optimizes the user experience with the chat widget. | persistent | *own site |
The cookies listed below are set by Weply, and are third-party cookies.
It is possible to disable third-party cookies upon request from the Customer Success Team.
| Name | Purpose | Expiry | Provider |
| weply.analytics | Used to track visitor interactions with the chat widget and assign unique IDs to generate statistical data for internal reporting. | 365 days | Weply |
| logglytrackingsession | Collects data on user behaviour and interaction in order to optimize the chat widget. | session | Weply |
Cookies FAQs
Need help?
+45 89 87 91 00
Friday: 8.30 am - 3.30 pm (GMT+1)