Cookie policy

Effective Date: Septemeber 15, 2022

In this cookie policy you can read about:

  • how we use cookies,
  • the types of cookies we use,
  • for how long they work and for what purposes they are used,
  • how to change your cookie settings and opt-out, and
  • Who are we and how can you contact us.

When we use words like “us”, “we”, “our” we mean Weply A / S. You can find our company details below. We are the data controller of the data collected through the use of cookies on our website.

Our website is https://weply.chat/, incl. our sub-domains, we own and operate.

When we refer to “you” we mean you as a user or visitor of our website.

This policy is part of our privacy policy. Our use of cookies may include processing of your personal data and we therefore recommend that you read our privacy policy, which can be found here: https://weply.chat/cookie-and-privacy-policy.

Consent

By accepting our use of cookies, apart from necessary cookies, you consent to our use of cookies as described under “Types of cookies and how we use them” below. You may at any time change or withdraw your cookie consent – See the section “How you can change your cookie settings, incl. opting out” below.

What do I need to know about cookies?

There are different types of cookies and they are used for different purposes.

Below you can read about what a cookie is, the difference between first and third party cookies and session cookies vs. persistent cookies and what types of cookies we use on our website and why.

What is a cookie?

A cookie is a small piece of data that a website stores on your device when you visit it and which is then read when you later revisit the site. The word “cookies” in this policy and the consent also refers to other forms of automatic collection of data, e.g. Flash-cookies (Local Shared Objects), Web Storage (HTML5), Javascripts or cookies placed by other software.

A cookie may contain information about the website itself, a unique identifier that allows the site to recognise your web browser when you return to the website, additional data that serves the purpose of the cookie, and the lifespan of the cookie itself.

The word “cookies” or “cookie data” also covers information about IP and MAC addresses and other information about your device collected by said technologies.

Cookies are used to enable certain features (e.g. logging in), to track site usage (e.g. analytics), to store your user settings (e.g. timezone, notification preferences), and to personalise your content (e.g. advertising, language).

Session cookies vs. persistent cookies

Session cookies only last as long as your online session. This means that they will disappear from your computer or device when you close your browser. They are therefore also sometimes referred to as temporary cookies. Typically, session cookies are used to remember what a user put in their basket when they are browsing a website.

Persistent cookies are different. These cookies are sometimes called permanent cookies. They will stay on your computer or device after you close your browser. These types of cookies will expire according to the time specified in the cookie. You can see the specific duration of each persistent cookie below.

What’s the difference between first and third party cookies?

First party cookies are cookies that are set by the website that you are visiting and it’s only this website that can access and read these cookies.

Third party cookies are set by someone other than the owner of the website you’re visiting. As an example, some pages have content from other sites like YouTube. YouTube may set their own cookies on your browser when you play the video from YouTube. Cookies set by other sites and companies (i.e. third parties) can be used to track you on other websites that use the same third-party service.

We may engage third parties to assist with maintenance, operation, creation or functionality of our website, e.g. analytics providers and content partners. We grant these third parties’ access to selected information to perform specific tasks on our behalf.

We are, as a main rule, joint controller with providers of third-party cookies for the collection of personal data via such cookies and the disclosure to the provider. The provider of third-party cookies is data controller for the processing taking place after receiving the personal data from us. You can read more about the extent of our joint controllership with providers of third-party cookies in our privacy policy.

We recommend reading the provider’s privacy policy which can be found through links in the tables below, where you can also see which cookies on our website are first party cookies and third-party cookies.

Types of cookies and how we use them

Necessary cookies

Necessary cookies are required for the basic functionality of our website to work. We use necessary cookies to make it possible for you to only have to enter your username and password once during a visit to our website.

We also use necessary cookies to help with ensuring that you are given the option to accept or reject cookies, block non-necessary cookies from working until you give consent, and remember your cookie settings and choices. The cookies also help keep track of, if, and when, you gave consent to analytical cookies, T&Cs and email marketing.

Necessary cookies are also used for payment processing.

It’s not necessary to accept nor possible to reject the use of necessary cookies as they are core for the functionality of our website.

Here are the necessary cookies we use, what we use them for, the specific cookies providers and each cookie’s duration:

Legal Monster

The cookies from Legal Monster help to ensure that you are given the option to accept or reject cookies, block non-necessary cookies until you give consent and remember your cookie settings and choices. The cookies also help to remember if and when you gave consent to a category of cookies, our privacy policy, T&Cs and email marketing.

Read cookie provider’s privacy policy.

NameExpiryDomainType
isPrimaryDomain
Used to find the highest level within this domain that a cookie can be set on, e.g. example.com when the page is www.example.com. Contains the string “yes” when successfully set, and is deleted immediately after it is set.
Session cookieweply.chatCookie
legalmonster-consent-cache
Used to remember the user’s settings for cookie consent. Contains a JSON object with entries representing a consent project in Openli, each of which contains the cookie-consent state for that project in the current browser.
Session cookieweply.chatCookie
legalmonster-cookie-consent
Used to remember the user’s settings for cookie consent. Contains a JSON object with entries representing a consent project in Openli, each of which contains the cookie-consent state for that project in the current browser.
180 daysweply.chatCookie
legalmonster-pages-viewed
Used to count the number of pages a visitor has viewed on a given site to know when to request consent to certain categories of cookies. Contains a number representing the number of pages viewed.
Session cookieweply.chatCookie
legalmonster-user
Used to associate consent with a particular user. Contains a JSON object with entries representing a consent project in Openli, each of which contains a unique user identifier within that project, and associated timestamps to control the lifecycle of the user identifier.
180 daysweply.chatCookie

Popup Maker

Pop-up function for website.

Read cookie provider’s privacy policy.

NameExpiryDomainType
pum_alm_first_activity
Used in context with pop-up content on the website. The cookie determines which content the visitor should be shown, as well as ensuring that the same content does not get shown more than intended.
1 dayweply.chatCookie
pum_alm_last_activity
Used in context with pop-up content on the website. The cookie determines which content the visitor should be shown, as well as ensuring that the same content does not get shown more than intended.
1 dayweply.chatCookie
pum_alm_pages_viewed
Used in context with pop-up content on the website. The cookie determines which content the visitor should be shown, as well as ensuring that the same content does not get shown more than intended.
90 daysweply.chatCookie

Weply

Weply Chat is a live chat software for website visitor engagement and lead generation.

Read cookie provider’s privacy policy

NameExpiryDomainType
_ga
Registers a unique ID that is used to generate statistical data on how the visitor uses the website.
730 dayscdn.weply.chat
Cookie
_gat
Used by Google Analytics to throttle request rate.
0 dayscdn.weply.chat
Cookie
_gid
Registers a unique ID that is used to generate statistical data on how the visitor uses the website.
1 daycdn.weply.chatCookie
logglytrackingsession
Collects data on user behaviour and interaction in order to optimize the website.
Session cookiecdn.weply.chatCookie
weply.analytics.user
Registers a unique ID that is used to generate statistical data on how the visitor uses the chat widget.
365 daysanalytics.weply.chatCookie
weply.analytics.user_session
Registers visitor interactions with the chat widget.
0 daysanalytics.weply.chatCookie
weply.9.data.ot
Registers the time the chat window is opened.
persistentweply.chatLocal storage
weply.9.data.st.template.expire
Defines the expiration date of a split test of the chat.
persistentweply.chatLocal storage
weply.9.data.st.template.id
Designates a template to be used for the split test of the chat.
persistentweply.chatLocal storage
weply.9.data.urls.buffer
This collects a list of URLs of the current site that the visitor has visited before starting the chat. Used for reporting purposes.
persistentweply.chatLocal storage
weply.9.proactive
Used in context with the dynamic chat bubbles.
persistentweply.chatLocal storage

Analytical cookies

Analytical cookies gather statistics. We use this information to make our website even better. The information collected via the analytical cookies track how you use our website during your visit. It helps us understand visitor usage patterns, identify, and diagnose problems or errors you may encounter, and make better strategic decisions in improving the website experience.

We will only set analytical cookies on your device if you give us your consent.

Here are the analytical cookies we use, what we use them for, the specific cookie providers and each cookie’s duration:

Vimeo.com, Inc.

Vimeo is a video-sharing website that allows members to view, upload and share videos.

Read cookie provider’s privacy policy.

NameExpiryDomainType
__cf_bm
This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website.
0 days.vimeo.comCookie
vuid
Collects data on the user’s visits to the website, such as which pages have been read.
730 days.vimeo.comCookie

Google Analytics

Google specializes in Internet-related services and products, which include online advertising technologies, a search engine, cloud computing, software, and hardware.

Read cookie provider’s privacy policy

NameExpiryDomainType
_ga
Registers a unique ID that is used to generate statistical data on how the visitor uses the website.
730 days.weply.chatCookie
_ga_SBMLZWY1QT
Used to persist session state.
730 days.weply.chatCookie
_gat_UA-71050911-5
Used to read and filter requests from bots.
0 days.weply.chatCookie
_gid
Registers a unique ID that is used to generate statistical data on how the visitor uses the website.
1 day.weply.chatCookie

Hotjar Ltd.

Hotjar Ltd. provides web analytics tools help customers analyze traffic data.

Read cookie provider’s privacy policy

NameExpiryDomainType
_hjAbsoluteSessionInProgress
This cookie is used to count how many times a website has been visited by different visitors – this is done by assigning the visitor an ID, so the visitor does not get registered twice.
0 days.weply.chatCookie
_hjFirstSeen
This cookie is used to determine if the visitor has visited the website before, or if it is a new visitor on the website.
0 days.weply.chatCookie
_hjIncludedInPageviewSample
Used to detect whether the user navigation and interactions are included in the website’s data analytics.
0 daysweply.chatCookie
_hjIncludedInSessionSample
Registers data on visitors’ website-behaviour. This is used for internal analysis and website optimization.
0 daysweply.chatCookie
_hjSession_2971358
Collects statistics on the visitor’s visits to the website, such as the number of visits, average time spent on the website and what pages have been read.
0 days.weply.chatCookie
_hjSessionUser_2971358
Collects statistics on the visitor’s visits to the website, such as the number of visits, average time spent on the website and what pages have been read.
365 days.weply.chatCookie
_hjRecordingEnabled
This cookie is used to identify the visitor and optimize ad-relevance by collecting visitor data from multiple websites – this exchange of visitor data is normally provided by a third-party data-center or ad-exchange.
Sessionhttps://weply.chatSession storage
_hjRecordingLastActivity
Sets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes.
Sessionhttps://weply.chatSession storage
hjViewportId
Sets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes.
Sessionhttps://weply.chatSession storage

Marketing cookies

Marketing cookies are used in determining what promotional content is more relevant and appropriate to you and your interests. Websites may use them to deliver targeted advertising or to limit the number of times you see an advertisement. This helps companies improve the effectiveness of their campaigns, and the quality of content presented to you. These cookies may be set by the website you’re visiting (first party) or by third-party services. Marketing cookies set by a third-party service may be used to track you on other websites that use the same third-party service.

We only set marketing cookies on your device, if you give us your consent.

Here are the marketing cookies we use, what we use them for, the specific cookie providers and each cookie’s duration:

Facebook Inc.

Facebook is a social media network that allows users to share posts and photos with friendsRead cookie provider’s privacy policy

NameExpiryDomainType
_fbp
Used to distinguish and keep track of unique users.
90 days.weply.chatCookie
fr
Helps provide you with more personalized advertisements, but also to measure and improve advertisements.
90 days.facebook.comCookie

LinkedIn

Cookies used by LinkedIn for identifying the Browser ID (set from LinkedIn share buttons and ad tags), for routing from Share buttons and ad tags, setting default locale/language. General purpose platform session cookie is also used to maintain an anonymous user session by the server. Help advertisers determine how many times people who click on their ads end up purchasing their products or performing a particular action (e.g. submitting a form, watching a video, downloading a PDF, etc). Some LinkedIn cookies also allow LinkedIn and the advertiser to determine that you clicked a specific ad and later visited the advertiser’s site. Read cookie provider’s privacy policy

NameExpiryDomainType
AnalyticsSyncHistory
Used in connection with data-synchronization with third-party analysis service.
30 days.linkedin.comCookie
bcookie
Used by the social networking service, LinkedIn, for tracking the use of embedded services.
365 days.linkedin.comCookie
bscookie
Used by the social networking service, LinkedIn, for tracking the use of embedded services.
365 days.www.linkedin.comCookie
lang
Remembers the user’s selected language version of a website.
Session cookie.linkedin.comCookie
lang
Remembers the user’s selected language version of a website.
Session cookie.ads.linkedin.comCookie
lidc
Used by the social networking service, LinkedIn, for tracking the use of embedded services.
1 day.linkedin.comCookie
li_gc
Stores the user’s cookie consent state for the current domain.
180 days.linkedin.comCookie
UserMatchHistory
Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor’s preferences.
30 days.linkedin.comCookie

Pixels

Cookies are not the only way to recognise or track visitors to a website. We may use other, similar technologies from time to time, like web beacons (sometimes called “tracking pixels” or “clear gifs”). These are tiny graphics files that contain a unique identifier that enable us to recognise when someone has visited our website [or opened an email that we have sent them]. This allows us, for example, [to monitor the traffic patterns of users from one page within our website to another, to understand whether you have come to our website from an online advertisement displayed on a third-party website, to improve site performance, and to measure the success of email marketing campaigns].

How you can change your cookie settings, incl. opting out

As part of our cookie solution, we always ask for your consent to cookies, except for necessary cookies, before placing cookies on your device.

We also always give you the option to change your consent. If you at one point gave consent to non-necessary cookies on our website, you can always change which cookies you will give consent to. Just look for the shield on our website. If you press the shield, your cookie settings will appear, allowing you to always change your settings and reject cookies.

It’s also possible to instruct your browser to refuse cookies from our website. Most browsers are configured to accept cookies by default, but you can update these settings to either refuse cookies altogether, or to notify you when a website is trying to set or update a cookie. If you use multiple browsers and wish to block cookies or change or withdraw your consent, remember to do this in all browsers.

If you browse websites from multiple devices, you may also need to update your settings on each individual device.

Although some cookies can be blocked with little impact on your experience of a website, blocking all cookies may mean you are unable to access certain features and content on the site.

How often will we update this Cookie Notice?

We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons. Please therefore re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies. The date at the bottom of this Cookie Policy indicates when it was last updated.

Who are we and how can you contact us?

Here is our company information:

Weply A / S
Vesterbrogade 6D
1620
Copenhagen
Denmark

Company registration number (also known as a cvr.-nr in Denmark): DK35414800

You can always write to us at: info@weply.dk or call us at +4521199199

This policy is effective from 2022-09-06 11:11:47 +0000