Customer Case
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Uggerhøj Biler

Car dealership is personally available online 24 hours a day

Uggerhøj Biler
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24%

CHAT BECOME
HOT LEADS

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52%

LEADS OUTSIDE
OFFICE HOURS

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Last updated: January 2024

Controller

Uggerhøj Biler

The solution

Uggerhøj aims to create a strong engagement locally, which also means that they wanted to be available online. Uggerhøj chose to supplement their own chat with Weply's chat solution to deliver the best possible service to their website visitors.

Mads Aagaard shares their experience
Uggerhøj is one of Denmark's largest car dealerships, selling both new and used cars. In addition, they also have authorized workshops to guarantee that cars are maintained and serviced according to the manufacturer's requirements.
Uggerhøj Biler

The results

With Weply, Uggerhøj is available 24 hours a day, 365 days a year with real people in the other end. Uggerhøj experiences that it creates value for the customer to get a quick and serious answer, which is important for Uggerhøj, as customer contact is one of the cornerstones of their work.

  • Weply makes sure that Uggerhøj is available to their visitors and provides apersonalized service from the start.
  • Round-the-clockstaffing ensures they capture the nearly 60% of leads generated outside officehours
  • They feel that they take the pressure off their phones by handling more inquiries inthe chat.

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"Now, we are always available to our customers and it has taken some of the pressure of our phones"
Mads Aagaard
,
Controller
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What Weply provided

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Easy onboarding

Copy paste script on your website and get started within a few minutes.
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Sales qualified leads

Optimize the sales process by receiving leads directly in your inbox.
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External chat consultants

Get trained chat consultants to handle enquiries on your behalf.
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Human interactions 24/7

There is a human being on the other end day and night 365 days a year.
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Customer platform with all data

Get an easy overview of your development, chat dialogues, leads, invoices, etc.
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Personal contact person

Your Customer Success Manager helps your business reach new heights.

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Zo simpel is het om meer leads te genereren

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1. Installeer de chat in vijf minuten

Je ontvangt een stukje code om op de website te implementeren. Als je technische hulp nodig hebt, helpen we je daar graag bij.
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2. Wij behandelen vragen van klanten

Wij behandelen alle vragen in de chat, elke dag van het jaar, en helpen jouw websitebezoekers de informatie te vinden die ze nodig hebben.
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3. Wij sturen warme leads naar je

Wij verzamelen informatie over de behoeften van de websitebezoekers en sturen direct koopklare leads naar jouw inbox en CRM-systeem.
Gratis proefperiode