Customer Stories – Uggerhøj Biler

Car dealership is personally available online 24 hours a day

Uggerhøj framegrab 2
chat (2)

24%

VISITORS
CHAT WITH US

verified (3)

25%

CHATS BECOME
HOT LEADS

moon

58%

LEADS OUTSIDE
OFFICE HOURS

Last updated: April 2023

Customer Stories – Uggerhøj Biler

Car dealership is personally available online 24 hours a day

Uggerhøj framegrab 2
chat (2)

24%

VISITORS
CHAT WITH US

verified (3)

25%

CHATS BECOME
HOT LEADS

moon

58%

LEADS OUTSIDE
OFFICE HOURS

Last updated: April 2023

The solution

Uggerhøj aims to create a strong engagement locally, which also means that they wanted to be available online. Uggerhøj chose to supplement their own chat with Weply's chat solution to deliver the best possible service to their website visitors.

Mads Aagaard shares their experience

The solution

Uggerhøj aims to create a strong engagement locally, which also means that they wanted to be available online. Uggerhøj chose to supplement their own chat with Weply's chat solution to deliver the best possible service to their website visitors.

Mads Aagaard shares their experience

Uggerhøj is one of Denmark's largest car dealerships, selling both new and used cars. In addition, they also have authorized workshops to guarantee that cars are maintained and serviced according to the manufacturer's requirements.

Uggerhøj is one of Denmark's largest car dealerships, selling both new and used cars. In addition, they also have authorized workshops to guarantee that cars are maintained and serviced according to the manufacturer's requirements.

The results

With Weply, Uggerhøj is available 24 hours a day, 365 days a year with real people in the other end. Uggerhøj experiences that it creates value for the customer to get a quick and serious answer, which is important for Uggerhøj, as customer contact is one of the cornerstones of their work.

Weply makes sure that Uggerhøj is available to their visitors and provides a personalized service from the start

Round-the-clock staffing ensures they capture the nearly 60% of leads generated outside office hours

They feel that they take the pressure off their phones by handling more inquiries in the chat.

The results

With Weply, Uggerhøj is available 24 hours a day, 365 days a year with real people in the other end. Uggerhøj experiences that it creates value for the customer to get a quick and serious answer, which is important for Uggerhøj, as customer contact is one of the cornerstones of their work.

Weply makes sure that Uggerhøj is available to their visitors and provides a personalized service from the start

Round-the-clock staffing ensures they capture the nearly 60% of leads generated outside office hours

They feel that they take the pressure off their phones by handling more inquiries in the chat.

"Now, we are always available to our customers and it has taken some of the pressure of our phones"

Mads Aagaard, Controller

"Now, we are always available to our customers and it has taken some of the pressure of our phones"

Mads Aagaard, Controller

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They took the pressure off the phones and show accessibility.

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They convert more website visitors to sales.

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It's this easy to start generating more leads

installation icon

1. Set up chat in just five minutes

You will receive a piece of code to be inserted on your website. If you need technical guidance, we’re here to help.

conversation icon

2. We take care of customer inquiries

We handle all inquiries in the chat 24/7 all days of the year, and help your customers find the information they need.

Leads icon

3. We will send hot leads to you

We collect information about the customer's needs and send ready-to-buy leads directly to your inbox and CRM system.

It's this easy to start generating more leads

installation icon

1. Set up chat in just five minutes

You will receive a piece of code to be inserted on your website. If you need technical guidance, we’re here to help.

conversation icon

2. We take care of customer inquiries

We handle all inquiries in the chat 24/7 all days of the year, and help your customers find the information they need.

Leads icon

3. We will send hot leads to you

We collect information about the customer's needs and send ready-to-buy leads directly to your inbox and CRM system.