Get more customers with 24/7 live chat

Our trained chat consultants are specialists in generating sales qualified leads in the automotive industry

Uggerhøj framegrab 2

Uggerhøj Cars

With Weply, Uggerhøj is available to potential customers 24 hours a day, every day of the year, with real people ready to help in chat.

chat (2)

26%

VISITORS CHAT
WITH US

verified (3)

25%

CHATS BECOME
HOT LEADS

moon

57%

LEADS OUTSIDE
OFFICE HOURS

Uggerhøj framegrab 2

Uggerhøj Cars

With Weply, Uggerhøj is available to potential customers 24 hours a day, every day of the year, with real people ready to help in chat.

chat (2)

26%

VISITORS CHAT
WITH US

verified (3)

25%

CHATS BECOME
HOT LEADS

moon

57%

LEADS OUTSIDE
OFFICE HOURS

Watch potential sales flow in, 24 hours a day

industries_photoCAR

You're available anytime, any day of the year

We're online on your behalf at all times, making sure you never miss out on potential customers – even if your shop or garage is closed. You can offer real-time personal service and create the best possible online customer experience that makes visitors choose you.

Website visitors become customers

We screen your traffic for interested buyers and collect exactly the information you want – such as name, phone number, mileage and licence plate. It can also be car model and date, if your goal is to get more people to book a test drive – it's up to you! Your hot leads are sent directly to your inbox and/or CRM system.

Qualified and experienced chat consultants

We have extensive experience handling chats on behalf of automotive companies and know the needs of the end customer. Our quality-assured chat consultants are also trained in chat psychology and are continuously educated to deliver the best possible service to you and your customers.

Watch potential sales flow in, 24 hours a day

You're available anytime, any day of the year

We're online on your behalf at all times, making sure you never miss out on potential customers - even if your shop or garage is closed. You can offer real-time personal service and create the best possible online customer experience that makes visitors choose you.

Website visitors become customers

We screen your traffic for interested buyers and collect exactly the information you want – such as name, phone number, mileage and license plate. It can also be car model and date, if your goal is to get more people to book a test drive – it's up to you! Your hot leads are sent directly to your inbox and/or CRM system.

Qualified and experienced chat consultants

We have extensive experience handling chats on behalf of automotive companies and know the needs of the end customer. Our quality-assured chat consultants are also trained in chat psychology and are continuously educated to deliver the best possible service to you and your customers.

industries_photoCAR

What's a lead in the automotive industry?

A lead is someone who has shown an interest in your company's product or service and who matches the definition of your ideal customer profile. The requirements for a lead depend on who you want to get in touch with. Yes, you read that right! You decide what a hot lead is for you and we sort out all the ones that don't match these.

For some, a lead contains name, phone number and email of a potential customer, for others it's getting information about the registration number or which car model the visitor is interested in. The possibilities are many, and we will of course guide you to the right set-up.

What's a lead in the automotive industry?

A lead is someone who has shown an interest in your company's product or service and who matches the definition of your ideal customer profile. The requirements for a lead depend on who you want to get in touch with. Yes, you read that right! You decide what a hot lead is for you and we sort out all the ones that don't match these.

For some, a lead contains name, phone number and email of a potential customer, for others it's getting information about the registration number or which car model the visitor is interested in. The possibilities are many, and we will of course guide you to the right set-up.

Customer Service is about People - not bots

Imagine if there was no opportunity for personal interaction in the garage or shop. Of course, that wouldn't be sustainable - and it's not on your website either! After all, 93% prefer to interact with a real person in a buying situation. And it's no surprise to anyone that most typically start their research online. So why not be there in person too?

Buying a car, starting a lease or booking a major repair are situations where human interactions are the alpha and omega. Here, you need to feel understood and feel some kind of trust. This is only achieved through human contact, as only humans are able to empathise and understand a context. Something that chatbots cannot do.

Chat consultants who respond within seconds

The average automotive chat lasts 8:40 minutes and consists of nine interactions between the customer and the chat consultant. Consumers go straight to the point when they need help, but then also demand an immediate response in return.

That's why our chats are handled within 4 seconds, ensuring that the visitor feels heard and helped immediately. A quick response keeps the visitor on the site and results in more hot leads. In fact, every 3rd chat turned into a lead last year.

Customer Service is about People - not bots

Imagine if there was no opportunity for personal interaction in the garage or shop. Of course, that wouldn't be sustainable - and it's not on your website either! After all, 93% prefer to interact with a real person in a buying situation. And it's no surprise to anyone that most typically start their research online. So why not be there in person too?

Buying a car, starting a lease or booking a major repair are situations where human interactions are the alpha and omega. Here, you need to feel understood and feel some kind of trust. This is only achieved through human contact, as only humans are able to empathise and understand a context. Something that chatbots cannot do.

Chat consultants who respond within seconds

The average automotive chat lasts 8:40 minutes and consists of nine interactions between the customer and the chat consultant. Consumers go straight to the point when they need help, but then also demand an immediate response in return.

That's why our chats are handled within 4 seconds, ensuring that the visitor feels heard and helped immediately. A quick response keeps the visitor on the site and results in more hot leads. In fact, every 3rd chat turned into a lead last year.

It's this easy to start generating more leads

installation icon

1. Set up chat in just five minutes

You will receive a piece of code to be inserted on your website. If you need technical guidance, we’re here to help.

search

2. You decide your lead requirements

What information do you need from potential customers? You can get the phone number, mileage, number plate and more.

conversation icon

3. We take care of customer inquiries

We handle all inquiries in the chat 24/7 all days of the year, and help your customers find the information they need.

Leads icon

4. We will send hot leads to you

We collect information about the customer's needs and send ready-to-buy leads directly to your inbox and CRM system.

It's this easy to start generating more leads

installation icon

1. Set up chat in just five minutes

You will receive a piece of code to be inserted on your website. If you need technical guidance, we’re here to help.

search

2. You decide your lead requirements

What information do you need from potential customers? You can get the phone number, mileage, number plate and more.

conversation icon

3. We take care of customer inquiries

We handle all inquiries in the chat 24/7 all days of the year, and help your customers find the information they need.

Leads icon

4. We will send hot leads to you

We collect information about the customer's needs and send ready-to-buy leads directly to your inbox and CRM system.

Try Weply's live chat free for 7 days

Sign up for a free trial

We'll set up your chat as soon as we get in touch with you.
From there, it only takes 5 minutes to get started.

EN_Try-for-free (#35) ?

Our chat consultants handle the chat 24/7

We send hot leads throughout the trial period

The trial period is 100% non-binding

Guidance of a Customer Success Manager

Every 3rd chat turned into a lead last year

Capterra-White-removebg-preview

Try Weply's live chat free for 7 days

Sign up for a free trial

We'll set up your chat as soon as we get in touch with you.
From there, it only takes 5 minutes to get started.

EN_Try-for-free (#35) ?

Our chat consultants handle the chat 24/7

We send hot leads throughout the trial period

The trial period is 100% non-binding

Guidance of a Customer Success Manager

Every 3rd chat turned into a lead last year

Capterra-White-removebg-preview

We turn visitors into customers for 2,400+ companies

"We are always available to our customers while it has taken some of the pressure off our phones."

— Mads Aagaard | Uggerhøj Cars

We turn visitors into customers for 2,400+ companies

"We are always available to our customers while it has taken some of the pressure off our phones."

— Mads Aagaard | Uggerhøj Cars