Customer Stories – Hydro-Con Elevator
In just a month and a half, Hydro-Con got 15 qualified elevator leads
32%
VISITORS
CHAT WITH US
51%
CHATS BECOME
HOT LEADS
41%
LEADS OUTSIDE
OFFICE HOURS
Last updated: May 2022
Customer Stories – Hydro-Con Elevator
In just a month and a half, Hydro-Con got 15 qualified elevator leads
32%
VISITORS
CHAT WITH US
51%
CHATS BECOME
HOT LEADS
41%
LEADS OUTSIDE
OFFICE HOURS
Last updated: May 2022
The challenge
Denmark's only elevator and lift manufacturer, Hydro-Con Elevator, wanted to expand their contact form so that they had the opportunity to get the information they wanted from each inquiry. This was possible with Weply, which through human dialogues can collect relevant information.
Ulrik Oldenburg, owner and CEO, shares their experience
The challenge
Denmark's only elevator and lift manufacturer, Hydro-Con Elevator, wanted to expand their contact form so that they had the opportunity to get the information they wanted from each inquiry. This was possible with Weply, which through human dialogues can collect relevant information.
Ulrik Oldenburg, owner and CEO, shares their experience
HYDRO-CON ELEVATOR A/S manufactures and installs a range of elevators and lifts for indoor and outdoor use. As Denmark's only manufacturer, they have the ability to customize their products to customer specifications and other architectural conditions.
HYDRO-CON ELEVATOR A/S manufactures and installs a range of elevators and lifts for indoor and outdoor use. As Denmark's only manufacturer, they have the ability to customize their products to customer specifications and other architectural conditions.
Results
Weply was introduced on the Hydro-Con Elevator website and within a month and a half had generated 14-15 qualified inquiries. Through live chat, they have added a contact method that customers can contact 24/7, every day of the year. Hydro-Con ensures that their potential customers get in touch with a real human being, a professional Weply chat consultant who handles their inquiries within seconds. The optimized personal service has resulted in more people choosing to buy.
Hydro-Con Elevator met its need for an additional way of contact with its current and potential customers
There is always a real human being, a professional chat consultant from Weply, who handles inquiries within seconds
Half of the chats Weply handles result in qualified leads, which has increased sales
They can collect relevant information about their customers through live chat, which was not possible in their contact form
Results
Weply was introduced on the Hydro-Con Elevator website and within a month and a half had generated 14-15 qualified inquiries. Through live chat, they have added a contact method that customers can contact 24/7, every day of the year. Hydro-Con ensures that their potential customers get in touch with a real human being, a professional Weply chat consultant who handles their inquiries within seconds. The optimized personal service has resulted in more people choosing to buy.
Hydro-Con Elevator met its need for an additional way of contact with its current and potential customers
There is always a real human being, a professional chat consultant from Weply, who handles inquiries within seconds
Half of the chats Weply handles result in qualified leads, which has increased sales
They can collect relevant information about their customers through live chat, which was not possible in their contact form
What Weply provided
Easy onboarding
Copy paste script on your website and get started within a few minutes.
Sales qualified leads
Optimize the sales process by receiving leads directly in your inbox.
External chat consultants
Get trained chat consultants to handle enquiries on your behalf.
Human interactions 24/7
There is a human being on the other end day and night 365 days a year.
Customer platform with all data
Get an easy overview of your development, chat dialogues, leads, invoices, etc.
Personal contact person
Your Customer Success Manager helps your business reach new heights.
What Weply provided
Easy onboarding
Copy paste script on your website and get started within a few minutes.
Sales qualified leads
Optimize the sales process by receiving leads directly in your inbox.
External chat consultants
Get trained chat consultants to handle enquiries on your behalf.
Human interactions 24/7
There is a human being on the other end day and night 365 days a year.
Customer platform with all data
Get an easy overview of your development, chat dialogues, leads, invoices, etc.
Personal contact person
Your Customer Success Manager helps your business reach new heights.
See more Weply customer stories
See more Weply customer stories
It's this easy to start generating more leads
1. Set up chat in just five minutes
You will receive a piece of code to be inserted on your website. If you need technical guidance, we’re here to help.
2. We take care of customer inquiries
We handle all inquiries in the chat 24/7 all days of the year, and help your customers find the information they need.
3. We will send hot leads to you
We collect information about the customer's needs and send ready-to-buy leads directly to your inbox and CRM system.
It's this easy to start generating more leads
1. Set up chat in just five minutes
You will receive a piece of code to be inserted on your website. If you need technical guidance, we’re here to help.
2. We take care of customer inquiries
We handle all inquiries in the chat 24/7 all days of the year, and help your customers find the information they need.
3. We will send hot leads to you
We collect information about the customer's needs and send ready-to-buy leads directly to your inbox and CRM system.