Support articles and guides
Languages This post is also available in:DanskSvenskaNederlandsNorsk bokmål Support Billing and Payments How to read your invoice How to read your invoice Updated: April 30, 2025 Top of the invoice states which periods the products cover. Description of products Chat subscription “Chat subscription” is the subscription fee for having the chat online. Chats, prepaid “Chats, …
Languages This post is also available in:DanskSvenskaNederlandsNorsk bokmål Support Getting Started Chat Triggers Chat Triggers Updated: May 1, 2024 Chat Triggers What do we mean by chat triggers exactly? A chat trigger is an action that makes the chat open or appear Click button or link on website to open chat window You can set …
Languages This post is also available in:DanskSvenskaNederlandsNorsk bokmål Support Best practice How to guide: Preventing your setup from blocking the chat-widget How to guide: Preventing your setup from blocking the chat-widget Updated: April 22, 2024 Sometimes, the Weply chat-widget may fail to load on your website. While this occurrence is rare, the issues can be …
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Languages This post is also available in:DanskSvenskaNederlandsNorsk bokmål Support Privacy and Security Add Weply to Content Security Policy Add Weply to Content Security Policy Updated: November 20, 2023 Content Security Policy (CSP) is a HTTP response header, which is a security standard designed to give you full control over who can access JavaScript, CSS, HTML, …
Languages This post is also available in:DanskSvenskaNederlandsNorsk bokmål Support Integrations Weply event parameters for Google Analytics 4 Weply event parameters for Google Analytics 4 Updated: November 20, 2023 Weply Chat Events are pushed once a chat session has ended. Below you will find an overview of the event parameters and values sent by the Weply …
Languages This post is also available in:DanskSvenskaNederlandsNorsk bokmål Support General How to add holiday opening hours to your profile How to add holiday opening hours to your profile Updated: June 12, 2023 Before you start: 1. Go to your Weply account Log in to your Weply account 2. Go to Settings Located in the right …
Languages This post is also available in:DanskSvenskaNederlandsNorsk bokmål Support Best practice Get lead notifications from the Outlook app (iPhone and Android) Get lead notifications from the Outlook app (iPhone and Android) Updated: January 9th 2023 If you use the Outlook app, use this guide to set up lead notifications. The setup is applicable for both iPhone …
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Languages This post is also available in:DanskSvenskaNederlandsNorsk bokmål Support Integrations Connecting Weply with Webhooks Connecting Weply with Webhooks Updated: September 9, 2022 Before you start: We recommend Webhooks to clients with an in-house development team to handles their integrations, as we do not have the information required from respective APIs to assist in executing the …
Languages This post is also available in:DanskSvenskaNederlandsNorsk bokmål Support Billing and payments Update billing information Update billing information Updated: September 8, 2022 1. Go to Weply – Dashboard 2. Click on Settings 3. Click on Company If there are empty fields here, it means we are missing invoice information. Fill out the missing fields. 4. Click …
Languages This post is also available in:DanskSvenskaNederlandsNorsk bokmål Support Getting started Install Weply using Google Tag Manager Install Weply using Google Tag Manager Updated: September 1, 2022 Before you start: Before you follow these steps, be sure to have the following things ready: Chat integration script 1. Go to Google Tag Manager Select the Workspace …