Support articles and guides
Languages This post is also available in:DanskSvenskaNederlandsNorsk bokmål Support Getting Started Chat Triggers Chat Triggers Updated: May 1, 2024 Chat Triggers What do we mean by chat triggers exactly? A chat trigger is an action that makes the chat open or appear Click button or link on website to open chat window You can set …
Languages This post is also available in:DanskSvenskaNederlandsNorsk bokmål Support Best practice How to guide: Preventing your setup from blocking the chat-widget How to guide: Preventing your setup from blocking the chat-widget Updated: April 22, 2024 Sometimes, the Weply chat-widget may fail to load on your website. While this occurrence is rare, the issues can be …
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Languages This post is also available in:DanskSvenskaNederlandsNorsk bokmål Support Privacy and Security Add Weply to Content Security Policy Add Weply to Content Security Policy Updated: November 20, 2023 Content Security Policy (CSP) is a HTTP response header, which is a security standard designed to give you full control over who can access JavaScript, CSS, HTML, …
Languages This post is also available in:DanskSvenskaNederlandsNorsk bokmål Support Integrations Weply event parameters for Google Analytics 4 Weply event parameters for Google Analytics 4 Updated: November 20, 2023 Weply Chat Events are pushed once a chat session has ended. Below you will find an overview of the event parameters and values sent by the Weply …
Languages This post is also available in:DanskSvenskaNederlandsNorsk bokmål Support General How to add holiday opening hours to your profile How to add holiday opening hours to your profile Updated: June 12, 2023 Before you start: Label 1. Go to your Weply account Log in to your Weply account 2. Go to Settings 3. Go to …
Languages This post is also available in:DanskSvenskaNederlandsNorsk bokmål Support Best practice Get lead notifications from the Outlook app (iPhone and Android) Get lead notifications from the Outlook app (iPhone and Android) Updated: January 9th 2023 If you use the Outlook app, use this guide to set up lead notifications. The setup is applicable for both iPhone …
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Languages This post is also available in:DanskSvenskaNederlandsNorsk bokmål Support Integrations Connecting Weply with Webhooks Connecting Weply with Webhooks Updated: September 9, 2022 Before you start: We recommend Webhooks to clients with an in-house development team to handles their integrations, as we do not have the information required from respective APIs to assist in executing the …
Languages This post is also available in:DanskSvenskaNederlandsNorsk bokmål Support Billing and payments Update billing information Update billing information Updated: September 8, 2022 1. Go to Weply – Dashboard 2. Click on Settings 3. Click on Company If there are empty fields here, it means we are missing invoice information. Fill out the missing fields. 4. Click …
Languages This post is also available in:DanskSvenskaNederlandsNorsk bokmål Support Getting started Install Weply using Google Tag Manager Install Weply using Google Tag Manager Updated: September 1, 2022 Before you start: Before you follow these steps, be sure to have the following things ready: Chat integration script 1. Go to Google Tag Manager Select the Workspace …
Languages This page is also available in:DanskEnglishSvenskaNederlandsNorsk bokmål Support Reporting Reporting No articles that fall under this category yet! Need help? +45 89 87 91 00 Give us a call, we’re happy to help! Mon. to Tues.: 8.30 am – 4 pm Friday: 8.30 am – 3.30 pm (GMT+1) support@weply.chat We aim to answer all …