Support articles and guides
Languages This post is also available in:DanskSvenskaNederlandsNorsk bokmål Support General How to generate reports How to generate reports Updated: August 2, 2022 1. Go to your Weply account 2. Click on Reporting 3. This is the reporting window On the menu to the right, you can select the relevant metrics you need. The table will …
Languages This post is also available in:DanskSvenskaNederlandsNorsk bokmål Support General How to read chats How to read chats Updated: August 29, 2022 1. Go to Weply – Dashboard 2. Click on Chat History 3. Select the chat you would like to read If chats are marked blue on the left, it means that …
Languages This post is also available in:DanskSvenskaNederlandsNorsk bokmål Support General How to change your password How to change your password Updated: August 29, 2022 1. Go to Weply – Dashboard 2. Click on Settings Here you can see the e-mail address that is connected to your account and should be used to log in. …
Languages This post is also available in:DanskSvenskaNederlandsNorsk bokmål Support Best practice Writing proactive messages Writing proactive messages Updated: September 1, 2022 There are multiple ways to nudge visitors in a specific direction on websites. This can be through headlines, highlighted text, CTA buttons, a good visual hierarchy, and a clear link structure. And when it …
Languages This post is also available in:DanskSvenskaNederlandsNorsk bokmål Support Best practice Writing FAQs for your Weply Chat Writing FAQs for your Weply Chat Updated: September 30, 2022 Using FAQs in Weply Chat Setting up FAQs in your Weply profile is a great way to ensure that your chat consultants have all the information they need …
Say hello to your brand new Zap! Let’s go through the steps to set it all up so you get your Weply Chat leads exactly where you want them.
Languages This post is also available in:DanskSvenskaNederlandsNorsk bokmål Support Privacy and Security Cookies from Weply Chat Cookies from Weply Chat Updated: April 17, 2024 These cookies apply when the Weply Chat Code has loaded and ensure the Weply Chat works properly. To allow Weply tools and features to function correctly, cookies from the below list …
Languages This post is also available in:DanskSvenskaNederlandsNorsk bokmål Support Best practice Get your leads send to your primary inbox Get your leads send to your primary inbox (Gmail) Updated: October 21, 2022 Are you getting your Weply leads send to a folder that does not make you aware of the mail? No worries, it is …
Languages This post is also available in:DanskSvenskaNederlandsNorsk bokmål Support General How to get leads to your primary inbox How to get leads to your primary inbox (Outlook) Updated: October 21, 2022 Outlook (mobil) Option 1. Move to Focused Inbox Open your lead email from Weply and tap the three dots in the top right of …
Languages This post is also available in:DanskSvenskaNederlandsNorsk bokmål Support Getting Started Install Weply Chat onto Shopify site Install Weply Chat onto Shopify site Updated: August 31, 2022 Before you start: Before you follow these steps, be sure to have the following things ready: Chat integration script 1. Go to you Shopify admin site 2. Click …